01 Golden Phone · Milan, Italy · Feb 2024 — Apr 2025
Seven Phone Retail ERP
A CRM idea that grew into the day-to-day system for three stores.
I was working inside the business when a request to fix existing code revealed a larger need. I proposed and independently built a system that evolved from customer management into an ERP connecting sales, inventory, repairs, orders and invoicing.
- Built around the shop floor. Product variants, serial-number tracking, stock availability, repair history, reporting and tablet-friendly interfaces support everyday work across branches.
- A deliberate data model. I compared alternative database structures before choosing and documenting the architecture, with the growing needs of the business in mind.
The result: one connected application adopted across three stores in Milan.